Tenant pays for descaling as routine maintenance

Quick answer

Boiler descaling is routine maintenance at the tenant’s expense, alongside the mandatory annual service. The landlord pays for boiler replacement if it is worn out or defective. If a breakdown is caused by limescale accumulated before the tenant’s arrival, the landlord may be held responsible.

TaskResponsible
Annual boiler serviceTenant
DescalingTenant
Radiator bleedingTenant
Thermostat replacement (wear)Tenant
Boiler replacement (age/defect)Landlord
Boiler repair (manufacturer defect)Landlord
Maintenance taskFrequencyApproximate cost
Annual service (mandatory)Every year100-200 EUR
DescalingEvery 2-5 years (depending on water hardness)150-300 EUR
Radiator bleedingStart of each heating seasonFree (DIY)
Filter cleaningEvery 3-6 monthsFree (DIY)
Keep service records

Always keep invoices and certificates from boiler servicing. They prove that you fulfilled your maintenance obligation and protect you in case of a dispute or boiler failure.

When the landlord pays

The landlord is responsible in the following situations:

  • Boiler replacement due to age (typical lifespan: 15-20 years)
  • Major repair due to a manufacturer defect or structural issue
  • Breakdown caused by pre-existing limescale (accumulated before the tenant’s arrival)
  • Non-compliant installation (incorrect setup, undersized boiler)

If the boiler breaks down due to the tenant’s failure to perform annual maintenance, the tenant may be held responsible for the repair or replacement cost. This is why keeping service records is essential.

Regional specifics

Brussels-Capital Region

The Ordinance of 27 July 2017 requires annual boiler maintenance. Brussels has high water hardness, making descaling particularly important.

Wallonia

The Decree of 15 March 2018 applies the same mandatory annual service. Walloon water hardness varies by area.

Flanders

The Flemish Housing Rental Decree of 9 November 2018 confirms the tenant’s routine maintenance obligation.